Responsible Gaming

Gaming Should Be Entertainment

At Crimebo, we believe that live casino gaming should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. While online gaming can be fun and exciting, it's important to play responsibly and within your means.

Always remember: the house has a mathematical edge, and you should never gamble with money you cannot afford to lose.

Age Verification

In Canada, you must be at least 18 years old (or the legal age of majority in your province) to participate in online gaming. Crimebo is committed to protecting minors and strictly enforces age verification checks during registration and throughout your gaming experience.

If you are under the legal age to gamble, please do not use our platform.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate a gambling problem:

• Chasing losses by gambling more to try to win back money you've lost
• Hiding your gambling activity or lying to family and friends about how much you gamble
• Gambling with money intended for essential expenses (rent, food, utilities)
• Feeling anxious, irritable, or guilty about your gambling
• Spending increasing amounts of time and money on gambling
• Unable to control or reduce your gambling despite wanting to
• Using gambling to escape stress, anxiety, or depression
• Borrowing money or going into debt to finance gambling
• Neglecting family, work, school, or other important responsibilities
• Experiencing relationship conflicts due to gambling

If you recognize any of these signs in yourself or someone you know, help is available.

Self-Help Tools & Responsible Gaming Features

Crimebo provides tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gaming
• Session Limits: Set a maximum time limit for each gaming session

To access these tools, visit your account settings or contact our customer support team.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, confidential help is available from these organizations:

Canada

• Responsible Gambling Council - www.responsiblegambling.org - Resources, research, and support for problem gambling in Canada

United States

• National Council on Problem Gambling - www.ncpgambling.org - Confidential helpline and resources (1-800-522-4700)

United Kingdom

• GamCare - www.gamcare.org.uk - Free, confidential counselling and support
• GamStop - www.gamstop.co.uk - National self-exclusion scheme for online gambling

Australia

• Gambling Help Online - www.gamblinghelponline.org.au - Counselling and information for problem gambling

All support services listed above are confidential and free of charge.

Take Action Today

If you think you may have a problem with gambling, reach out for help immediately. Problem gambling can affect your finances, relationships, mental health, and overall well-being. There is no shame in seeking support—help is available, and recovery is possible.

Contact one of the organizations listed above or speak with a trusted friend, family member, or healthcare professional about your concerns.

Your health and safety are our priority. At Crimebo, we're committed to promoting responsible gaming and supporting our players' well-being.